Your VALD
Onboarding Journey

VALD’s Client Success Team is here to support you from the moment your technology arrives. Whether you're hands-on or self-paced, we tailor onboarding to fit your needs.

Get Started

Open the Box

Your system has arrived! Unpack your VALD technology.

Assemble and Start Using Your System

Plug in, power up, start testing with your tech and begin exploring VALD Hub.

Learn and Schedule a Client Success Session

Begin self-paced learning with VALD Academy and book a session with your Client Success Manager.

Choose Your Learning Pathway

Choose the onboarding structure that best suits your learning style and goals.

Self-Paced Learning

Self-paced digital learning designed to help you get the most out of your VALD systems, with easy-to-follow, system-specific courses and materials.

Start learning

Mixed Learning

Blend learning with self-paced online resources and personalized one-on-one learning session with your dedicated Client Success Manager.

Start learning Book a learning session

Guided Learning

Work directly with your Client Success Manager to embed and optimize VALD within your workflows.

Tailored onboarding sessions
Troubleshooting and adoption strategies
Ongoing success check-ins

Book a learning session

CONTINUE YOUR LEARNING

Explore VALD Resources

Find the resources you need to get the most out of your VALD technologies. Structured courses, how-to articles, white papers, case studies, podcasts and more - you will find it all here.

Explore resources